Privacy Policy

Last Updated: September 2026

Ningbo Sunshine Import and Export Co., Ltd. (“Ningbo Sunshine”, “Sunshine”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use, store and protect information submitted through our website, including information provided through inquiry forms, contact forms and other communication channels.

Depending on how you use our website, we may collect information such as:

• Name
• Company name
• Email address
• Telephone or WhatsApp contact details
• Country or region
• Product interests and sourcing requirements
• Product specifications, quantities and other inquiry information
• Information contained in files or documents voluntarily submitted through our website
• Technical information such as IP address, browser type, device information and website usage data

You are not required to provide information that is not necessary for your inquiry. However, insufficient information may limit our ability to respond to your request.

We may use the information we receive to:

• Respond to product inquiries and quotation requests
• Communicate with customers and potential customers
• Understand product requirements and sourcing needs
• Provide product, sample and order-related information
• Improve our products, services and website
• Prevent abuse, spam, fraud and unauthorized access
• Maintain website security and functionality
• Comply with applicable legal and regulatory requirements

We do not sell your personal information to third parties for their own marketing purposes.

When you submit an inquiry, the information you provide may be accessed by our employees, representatives or service providers where reasonably necessary to process your inquiry and provide our services.

We may retain inquiry information for reasonable business, accounting, legal or customer-service purposes.

Our website may use cookies and similar technologies to provide essential website functions, remember preferences, understand website usage and improve website performance.

Third-party services used on our website may also use cookies or similar technologies in accordance with their own policies.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functions.

Our website may use third-party services for purposes such as:

• Website hosting
• Website security
• Analytics
• Email delivery
• Spam prevention
• Cloud storage or content delivery
• Embedded maps or other website functions

These service providers may process certain information as necessary to provide their services.

We take reasonable technical and organizational measures to protect information submitted through our website against unauthorized access, loss, misuse or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

As an international trading company, we may communicate with customers, suppliers and service providers located in different countries.

Depending on the services involved, information may be processed or stored in countries other than the country from which you access our website.

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, resolving disputes, complying with legal obligations and protecting our legitimate business interests.

Depending on applicable law, you may have rights concerning your personal information, including the right to request access, correction or deletion of certain information.

To make a privacy-related request, please contact us using the contact information provided on our website.

Our website and services are intended primarily for businesses and professional users. We do not knowingly collect personal information from children through our website for business purposes.

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or applicable requirements.

The updated version will be published on this page with a revised “Last Updated” date.

If you have questions about this Privacy Policy or the handling of your personal information, please contact:

Ningbo Sunshine Import and Export Co., Ltd.

Email: [email protected]

Website: https://www.sunshine-group.cn